DoubleTree By Hilton

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Across
  1. 3. - DoubleTree's signature treat given to guests (6 letters)
  2. 5. - Who was the owner of Hilton? (6 letters)
  3. 6. - A term referring to Hilton's service model of warmth and respect (5 letters)
  4. 7. - How many fire assembly points do we have? (5 letters)
  5. 8. - A model for customer service at Hilton, 'Make it ___' (4 letters)
  6. 10. - The 'L' in Hilton's leadership philosophy (10 letters)
Down
  1. 1. - Where can the list of first aiders be found? (9 letters)
  2. 2. - A term used for active attack or suspicious items at Hilton (3 letters)
  3. 4. - Hilton Honors is a ___ program for frequent guests (7 letters)
  4. 9. - Who is at the heart of Hilton's hospitality? (6 letters)