DriveTime

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Across
  1. 4. if a customer does this they're more likely to purchase (2 words)
  2. 8. being able to lower your interest rate within the first 60 days (2 words)
  3. 10. every regular checkstub must goes through this
  4. 11. a person that ran an application but didn't purchase
  5. 12. child support, alimony, etc taken out of a check
  6. 13. where you clock in and out of
  7. 15. GPS device
  8. 17. input funds for LA or DP, move vehicles from lots
  9. 19. a previous customer (can be N or V type)
  10. 21. every unanswered call gets a text here
  11. 22. powertrain company
  12. 23. something you should build with every customer
  13. 25. application that needs to be completed prior to getting financing in place
  14. 26. full of reports
Down
  1. 1. a way to get the down payment potentially lower
  2. 2. need before driving off the lot
  3. 3. interest rate reduction and pricing discounts are examples of this
  4. 5. you want this in case of a total loss
  5. 6. text to upload documents
  6. 7. where you can communicate with others in the company
  7. 9. app where you make payments; the finance company
  8. 12. make a call and log it
  9. 14. where you leave detailed notes over customer conversations
  10. 16. submit a ticket to get income verified
  11. 18. who you call for an exception
  12. 20. update this when receiving or sending titles
  13. 24. text to login with bank account
  14. 27. report that shows calls for the day