Across
- 5. represented by the number of customers in line
- 6. this theory is the study of congestion and waiting line
- 8. leave after waiting for sometime
- 9. walk away when the line is too big
- 10. common way of ordering customers waiting in line
- 11. move from onenlinento another shorter line
- 12. the scenario where number of servers are more and there are no queues
Down
- 1. machine is an example of
- 2. any resource that provides requested service
- 3. limit on number of customers that may be in the system
- 4. queues happen when _________ are limited
- 7. indicates how many servers can be employed for servicing the customers i.e single server or multi server