Across
- 3. The ability to regulate and redirect one´s own impulses, moods, and desires.
- 5. The ability to recognize and understand your moods, emotions, drives, and the impact on others.
- 9. Individuals that have an unshakable belief in their mission, are supremely confident that they and their followers can succeed.
- 10. The ability to understand emotions of other people, and the skill to treat people according to their emotional reactions.
- 11. Process that involves directing, controlling, and modifying their subordinates.
Down
- 1. The leader provides clear instructions, gives specific directions, and supervises the work closely.
- 2. Using two-way communication, listening, encouraging, and involving followers in decision making, and giving emotional support.
- 4. A subordinate’s ability to set high but attainable goals and a willingness to accept responsibility for reaching them.
- 6. The ability to build interpersonal networks, manage relationships, find common ground, and build rapport.
- 7. Influencing others to act toward the attainment of a goal.
- 8. Includes using one-way communication, spelling duties, and telling followers what to do and where, when, and how to do it.