Across
- 4. digital shopping cart used to hold items before purchase
- 6. online advertisements targeted to specific users
- 7. short for "electronic commerce"
- 9. process of securely storing and transmitting customer data
- 11. mobile app used to browse and purchase products online
- 12. process of fulfilling an online order by delivering it
- 14. process of returning a purchased item online
Down
- 1. detailed description of a product listed online
- 2. positive online review left by a satisfied customer
- 3. online marketplace where sellers and buyers connect
- 5. discounts offered online to attract customers
- 8. secure online payment method using a credit card
- 10. person who influences buying decisions through online reviews
- 13. images used online to showcase products