Across
- 2. This is a cloud-based messaging and collaboration platform that enables teams to communicate and collaborate in real-time
- 4. An fast-flying insect with large wings.
- 5. EC's should add this to all calls during wrap-up time.
- 8. Guests receive this survey after an interaction with EC.
- 11. _____ are critical for providing the full picture of each guest’s journey and ensuring smooth handoffs across the team.
- 12. ___ are perfect for sharing via social media or email or even uploaded to a digital frame.
- 14. This is the Acuity label we use when a guest cancels or reschedules their session -24 hours.
- 16. A mythical animal typically represented as a horse with a single straight horn on its forehead.
- 18. This is our call routing system
- 19. A painting, drawing, photograph, or engraving of a person.
Down
- 1. An amphibious animal that is rumored to turn into a prince.
- 2. The inbox where calls and texts on the Sales Team Number populate.
- 3. Short, reusable blocks of text that you can use in Hubspot that are designed to save time and ensure consistent notation.
- 6. ____ are important for all client interactions.
- 7. If a guest is being rescheduled and has already discussed pricing, they should be rescheduled with the ___ host.
- 9. Questions about the $400 giveaway should be moved to this inbox.
- 10. ____ made in JustCall will also appear in Hubspot and Front.
- 13. an mythical being with magic powers, usually represented as a very small person with wings
- 15. This effect is typically added to the bottom of portraits.
- 17. a circular ornamental headdress worn by royalty and usually made of or decorated with precious metals and jewels.