Across
- 3. I would be happy to help you locate your CD maturity date.
- 9. I can certainly show you how to find the image of your recent check deposit.
- 10. I would be happy to walk you through viewing your messages. To view your messages, tap on “Support” located in the menu at the bottom of the app.
- 11. I understand your concern about being locked out of your account. Please contact our Business Center at 1-866-226-5638 and we will be happy to assist you.
- 13. I would be happy to provide you with the instructions for viewing transfer activity. If you have any questions on this process, please let me know.
- 15. I can certainly help you uninstall our application.
- 16. I will be happy to help you open and login to our app.
- 19. I can certainly show you how to find the interest earned the previous month.
- 20. I can certainly show you how to find the routing number.
- 22. I will be happy to assist you with cancelling your pending transaction.
- 23. I can certainly show you how to find your interest rate and the annual percentage yield (APY).
- 25. I would be happy to show how to find our Frequently Asked Questions. First tap on “Support” located in the menu at the bottom of the app. Then tap “>” next to Frequently Asked Questions.
- 26. I can certainly walk you through deleting your external account from within the app.
- 27. A widget is an extension that displays a small amount of timely, useful information or app-specific functionality.
Down
- 1. I am happy to help you find your username in a few simple steps. If you have any questions about this process, please let me know.
- 2. After you sign into the app you will see your Dashboard. Here you will find a list of all accounts with the current balance, the combined balance of all accounts, and your Perks Rewards tier.
- 4. I would be happy to walk you through installing our app.
- 5. When you open the app, Face ID will automatically authenticate you. There is no need to enter your username and password. If you need assistance enabling Face ID, please contact your device manufacturer.
- 6. I would be happy to help locate our phone number.
- 7. I can certainly show you how to find your interest paid year to date.
- 8. On the All Activity page, you will see your pending transactions, current balance, interest payment, and savings deposit.
- 12. To sign in with Fingerprint ID simply press your Fingerprint sensor with your assigned finger. There is no need to enter your username and password. If you need assistance enabling Fingerprint ID, please contact your device manufacturer.
- 14. I would be happy to walk you through setting up a mobile deposit.
- 17. I can certainly show you how to view your account beneficiaries.
- 18. I can certainly show you how to find the number of withdrawals for this statement cycle.
- 21. I understand your online access has been blocked. To regain access, please fill out the required information and reset your password.
- 24. I would be happy to provide you with instructions for setting up a new transfer. If you have any questions on this process, please let me know.