Across
- 3. Type of loop that puts me to sleep
- 6. Like IQAlert on steroids
- 7. Despite his name, this spy is quite helpful (2 words)
- 11. Runs on all EDI files before you get to the EDI Orders window (3 words)
- 18. A reason a record may be absent from a pick list
- 21. One of the first places you should search for a known issue (2 words)
- 26. Transaction type equivalent to an 862
- 27. Code that the software uses to match Ship To records to the Ship To on the inbound file (4 words)
- 28. "Our" VAN service
- 29. Table where you'd find header information for Packing Slips
- 30. Transaction type equivalent to an 856
- 31. Commits changes before you are able to review them (3 words)
- 33. Acronym for the transaction type associated with 856
- 34. Send an email to DELMIAWorks._____________@3ds.com when requesting a quote
- 35. Alongside Five9, our alternative for Zoom
- 37. Trading Partner Profile Maintenance window that contains forecast options. (3 words)
- 38. Something you should try to do on your device when troubleshooting, also a reason to cancel a ticket (2 words)
Down
- 1. Press F1 to access these
- 2. The platform we use to manage tickets (2 words)
- 4. Table where you'd find header information for Sales Orders
- 5. Table where you'd find details such as ship quantity and promise date on a Sales Order
- 8. The application used to send messages within and outside our department.
- 9. Transaction type equivalent to an 830
- 10. Our old ticketing system
- 12. Table where you'd find header information for Invoices
- 13. Documents you can find on the X: drive that contain SOPs for many of our modules and processes (2 words)
- 14. The EDI format that all the Transaction Types on this puzzle are in
- 15. You should check these if you are having trouble finding information on a pick list
- 16. Table where you'd find information on the customer
- 17. Type of import that accepts XML files (2 words)
- 19. You should look through a customer's _____________ to see if there is already a case open for this issue (2 words)
- 20. Applied to the Inbound Transaction Sets in Trading Partner Profile Maintenance (3 words)
- 22. A three letter acronym that scares support techs from every department but ours
- 23. You'll find yourself often testing queries in this application (2 words)
- 24. The name of the software we support
- 25. A useful table that contains information from ARCUSTO, ARINVT, CURRENCY, EPLANT, ORDERS ORD_DETAIL, RELEASES, SHIPMENT_DTL, SHIP_TO, and more
- 32. Code that the software assigns to a Ship To record (3 words)
- 36. Table that shows inventory item inventory