EDS Priority List

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Across
  1. 2. Please always include these when submitting a Work Order.
  2. 4. A cause of one or more issues or Incidents?
  3. 6. This is where the active Defects are pushed to.
  4. 8. These Work Orders have been added to the Priority list recently.
  5. 9. Deemed a system problem reported to RIS Help Desk.
  6. 10. Where all production defects are tracked within.
  7. 15. The most common method of transferring funds for contributions?
  8. 16. The anagram for the Pay Period Date.
Down
  1. 1. Does not meet the acceptance criteria/definition of done.
  2. 3. This '______ Business Tracking' site is now obsolete.
  3. 5. The "R" in RITM Issues assigned by RIS Help Desk?
  4. 7. BTS does not work, now you must complete a Work ____.
  5. 11. Noun used to describe reported issues or The 'I' in RITM.
  6. 12. Action, not solution, to a system issue, which remains unresolved.
  7. 13. This person is either the Client Service Administrator or ______.
  8. 14. Causes interruption or reduction of service quality.