Across
- 4. communication a way of communicating without using words
- 6. Expressing ideas in a clear, easy-to-understand way
- 9. To express thoughts clearly and effectively
- 10. Response or reaction to a message
Down
- 1. The attitude or emotion expressed in your voice
- 2. Understanding and sharing the feelings of others
- 3. Saying things in a short and clear way without extra words
- 5. Restating what someone said in your own words
- 7. can be many and varied, and can hinder understanding between people
- 8. listening Paying full attention to the speaker and engaging with what they're saying