Across
- 5. External ___________ can be hired during human resource audits to undertake research on problems and possible solutions.
- 8. Test outcomes can be used as an indicator to evaluate a business's strategies in training and ______________.
- 10. This type of atmosphere in a workplace will help the business attract and keep employees.
- 11. Performance indicator results must be ____________ and acted upon by management to ensure that changes are made where necessarily.
- 13. The comparison of indicators to other sections of the business or to other similar businesses.
- 15. Legal _____________ analysis would be used when a business was trying to work out, during a human resource audit, why the business was receiving a large number of unfair dismissal claims.
- 16. These measures demonstrate the actual effect of indicators in economic terms.
- 18. Positive relationships, constructive feedback, praise, low staff turnover rates are elements of a business with a positive corporate (business/workplace) __________.
- 19. This approach to benchmarking can include discussions with colleagues from other businesses, online research or even attending conferences.
Down
- 1. Family-friendly and ___________ practices are important for a business attempting to establish a positive workplace culture, and include providing options for employes such as work-from-home schemes.
- 2. This approach to benchmarking occurs when performance levels of a process or activity are compared to another similar business's levels.
- 3. Human resource managers using indicators should be focused on fostering continuous _______________ in the business.
- 4. Balanced ___________ benchmarking can be used to measure whether or not a business activity is helping the business achieve it's goals.
- 6. The separation of employees from an employer is referred to as staff ________________.
- 7. This type of benchmarking occurs when businesses compare their performance levels with another ___________________ business's levels.
- 9. Accident rates, lost time due to injury incidences and worker's compensation can act as performance indicators for the ________________ health and safety function of a business.
- 12. A Management by _____________ approach can be used during a human resource audit to determine poor performance areas by comparing results with initial targets.
- 14. Performance measures used to evaluate how effective a business, team or individual is doing.
- 16. This type of evaluation involves detailed feedback and research on key issues, allow judgements to be made about changes in behaviour or quality of service provided.
- 17. A human resource ________ can be used to evaluate policies and practices in order to identify problems and develop solutions.