Across
- 2. Click here to see the customers stored payment information
- 4. This screen will eventually replace the Checkbook/Account Information screen
- 6. Click here to set up text alerts for the customer
- 10. Click here to see what channels are included in the customers package
- 12. Click here to see details about a customers commitment
- 13. Click here to see ITG's, Devices & Diagnostics, and Outages
- 15. To get out of the account you are currently in, first click on ___________.
- 16. To see the customers internet usage, the first thing you should click on is ________.
Down
- 1. Default/main screen when you first load an account
- 3. Only screen (currently) to see how long a customer has been with Comcast.
- 5. To get to the My Account feature, first click here
- 7. Compare Comcast commitments, ETF's, and prices with competitors
- 8. Click here to see the customers equipment
- 9. Click here to compare bills side by side
- 11. If a customer is having issues with OnDemand, you might want to send them a couple _________.
- 14. To quickly see which LOB's the customer has, look in the _______ corner.
