Electric Outages

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Across
  1. 2. smell indicating possible electrical danger
  2. 6. method of movement to avoid electrical current spread
  3. 7. Loss of electrical power
  4. 11. electrical power level issue
  5. 12. power interruption affecting part of home
  6. 14. you add these to help technicians prepare
  7. 16. Tool used to view outages
  8. 18. electrical danger caused by voltage difference on the ground
  9. 19. high risk situation requiring urgency
  10. 20. system used to create orders
  11. 21. message sent to notify customers of outages
Down
  1. 1. team you call for emergencies
  2. 3. Top priority on every call
  3. 4. hazard caused by water contacting electrical panels
  4. 5. field that should not be duplicated in comments
  5. 8. process used to handle outages when systems are down
  6. 9. required escalation for gas related emergencies
  7. 10. trapped due to electrical hazard
  8. 13. system used when CRM is down
  9. 15. electrical injury type
  10. 17. prefix used in comments to flag critical safety information