Elements Needed to Deliver Customer Service

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Across
  1. 1. Firm and stable
  2. 3. Reacting quickly and positively
  3. 5. Motivated to do or achieve something because of one's own enthusiasm or interest , without needing pressure from others
  4. 8. Being fully there and alert of every interaction
  5. 10. Produced or conducted by two or more parties working together
  6. 11. Fostering an environment where customers feel loyal to you and our business
  7. 13. Better than average
  8. 14. The collaboration and teamwork that encourages the collective effort rather than individual task completion
Down
  1. 2. Arranged in a systematic way. Having one's affairs in order
  2. 4. Showing an ability to understand and share the feelings of another
  3. 6. Committing to the mission. Setting high standards. Completing tasks needed to complete the mission
  4. 7. Able to be used for a practical purpose or in several ways
  5. 9. Displaying kindness and concern for others
  6. 12. Consistently good in quality or performance; able to be trusted
  7. 15. Having the ability to accomplish something- and knowing you have the confidence needed to succeed