Across
- 2. Recognizing and managing your own emotions as well as the emotions of others
- 3. Taking a long-term perspective and considering broader impact of the decisions on the team or organization
- 7. Critical thinking, creativity and the ability to identify root causes and weigh different options
- 8. the ability to get people to do what you want without using direct authority
Down
- 1. Ability to clearly convey messages, listen actively, negotiate compromises and handle conflicts in a professional manner
- 4. Taking action and being proactive
- 5. The ability to bounce back from adversity and remain optimistic and determined in the face of challenges
- 6. being flexible, open-minded and responsive to change