Across
- 3. Appeal to a persons snese of right and wrong
- 6. Duration of time youve known a person
- 10. Appeal to logical reasoning
- 11. Specific conventions of behavior
- 12. The art of usong language effectifly, especially in public speaking
- 14. Connected to the issue at hand
- 15. Listening Active listening process during which you mirror a speakers thoughts and feelings back for vurther processing
Down
- 1. Listening without expressing judgment
- 2. Appeal to feelings
- 4. Being honest, natural, and believable
- 5. Providing postive and helpful feedback
- 7. The quality that allows people to speak without giving offense.
- 8. Being polite and respectful
- 9. Listening with full concentration
- 13. Detailed and particular
- 16. Feeling of closeness and trust for one another