EMD Officer Module 1, Unit 1

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Across
  1. 2. Generally there are _____ tiers in a tiered EMS system
  2. 3. _____-dispatch phase is when pre-arrival instructions are given to the caller
  3. 4. EMD uses the ______ to give emergency medical instructions to the caller
  4. 6. An EMD must act ___________ to hostile callers
  5. 12. Successful EMD maintains _________ regarding all calls to protect the caller's privacy
  6. 14. ________ modes are "cold" or "hot"
  7. 15. There are ______ dispatch functions an EMD must know
Down
  1. 1. An EMD must be helpful and ___________ to every caller
  2. 5. Usually medically trained to assist with patient care until ambulance arrives
  3. 7. The most important piece of information to obtain on ALL calls
  4. 8. The first phase of dispatch function is the call _________ phase
  5. 9. EMSS is emergency medical services _______
  6. 10. EMD must determine the ______ and severity of medical incidents
  7. 11. The second phase of dispatch function when units are alerted that there is a call
  8. 13. _____ is a part of Tier 3 in the EMS system