Emotional intellegence and conflict resolution

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Across
  1. 2. Knowledge of one’s own feelings and reactions.
  2. 6. The ability to recover from challenging or stressful situations.
  3. 8. The ability to handle emotions constructively during a conflict.
  4. 10. Expressing your opinions and needs clearly, yet respectfully.
Down
  1. 1. The ability to control impulses and strong emotions during a conflict.
  2. 3. The process of finding mutually beneficial solutions during a conflict.
  3. 4. The ability to adjust strategies and behaviors according to the conflict’s dynamics.
  4. 5. Listening attentively and without interruptions, aiming to understand the other person.
  5. 7. The ability to understand and share the feelings of another
  6. 9. The practice of being fully present and aware in the moment.