Emotional Intelligence

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Across
  1. 4. Dealing with things sensibly and realistically in a way that is based on practical rather than theoretical considerations.
  2. 7. Relating to the part of the brain involved in our behavioural and emotional responses.
  3. 8. No longer produced or used; out of date.
  4. 9. To control every part, however small, of an enterprise or activity.
  5. 12. A grammatical mood used to express various states of unreality such as wish, emotion, or possibility.
  6. 14. The examination or observation of one's own mental and emotional processes.
  7. 17. The capacity to recover quickly from difficulties; toughness.
  8. 19. A very typical example of a certain person or thing; a recurring symbol or motif.
Down
  1. 1. A close and harmonious relationship in which the people or groups concerned understand each other's feelings.
  2. 2. Liable to change rapidly and unpredictably, especially for the worse.
  3. 3. A system or organization in which people or groups are ranked one above the other according to status or authority.
  4. 5. The quality of being open to more than one interpretation; inexactness.
  5. 6. Relating to the mental action or process of acquiring knowledge and understanding through thought.
  6. 10. The right or condition of self-government; freedom from external control.
  7. 11. The ability to understand and share the feelings of another.
  8. 13. Relating to deep inward feelings rather than to the intellect; instinctual.
  9. 15. A subtle difference in or shade of meaning, expression, or sound.
  10. 16. The ability of the brain to form and reorganize synaptic connections, especially in response to learning.
  11. 18. Belonging naturally; essential; motivation coming from within.
  12. 20. To spread throughout something; pervade.