Emotional Intelligence

2. is awareness of how people form impressions of and make inferences about other people
3. is temper of the mind
5. verbal or non-verbal indicators or techniques for understanding actions and communication between two people
9. understanding where another is coming from
11. relating to understanding other people
12. controlling one’s emotions and thoughts without intervention from others
13. process of engaging and responding to customers or co-workers by taking into account their feelings, emotions, needs, and motivations
14. taking of responsibility for one’s own behavior and well-being
16. moving of the mind or soul
17. is effect of one thing (or person) on another
18. is a physical sensation that you experience
19. is damaging to your mind and soul
20. ability to understand and handle other people’s emotional triggers, interpretations, feelings, and emotions

1. examination of one’s own thought and feelings and how they arise
4. are a set of competencies that allow a person to interact appropriately with other people
6. is ability to regulate your emotions and feelings especially in difficult situations
7. relating to understanding yourself
8. is also known as EQ
10. is knowledge of one’s own personality or individuality
12. view of one’s self and of any mental and physical attributes that make up the self
15. will almost always beat mere talent