Emotional Intelligence

1. To improve social skills one must use positive body language (smiling, good eye contact etc)
3. A dynamic of emotion that can either evoke feelings or leads to behaviours.
7. An interpersonal outer intelligence.
9. An intrapersonal inner intelligence.
10. To improve social skills one must perfect your small talk.
12. Ability to monitor your own emotions and reactions.
13. A benefit of emotional intelligence.

2. They don’t yet know who they are, what they stand for or how their teams see them. As a result, they might feel stuck or frustrated with their performance and relationships.
4. Outer intelligence we use to read, sense understand and manage our relationships with other people.
5. Negative emotions experienced in the workplace.
6. Fourth step to self awareness.
8. Intelligence Ability to manage both your own emotions and understand the emotions of people around you.
11. A dynamic of emotion that can provoke either a rational or an irrational response.
12. Strong networking and relationship building.