Emotional Messages

1. The idea that expressing emotions helps to reduce stress and alleviate emotional burdens
5. Persuasive messages that evoke emotional responses to influence attitudes or behavior
11. The process of expressing feelings and emotions through verbal and nonverbal messages
13. The way in which anger is expressed verbally and nonverbally
14. Psychological states that involve subjective experiences, physiological responses, and behavioral or expressive responses
15. A strong feeling of displeasure or hostility
16. The ability to adapt emotional responses to different situations
18. Guidelines that dictate how emotions should be expressed in a given culture

2. The phenomenon where emotions are transferred from one person to another
3. Deliberately using emotions to achieve specific goals or outcomes
4. The theory that emotions arise from physiological reactions to events
6. The experience of two or more emotions simultaneously
7. The basic and universal emotions that are experienced (e.g., joy, sadness, fear)
8. The theory suggesting that emotions are based on the interpretation of physiological arousal
9. Using fear, obligation, or guilt to manipulate someone emotionally
10. Acknowledging and taking responsibility for one’s emotions
12. Cultural guidelines that dictate how emotions should be expressed based on gender
17. Statements that focus on the speaker's feelings rather than placing blame on others