Empathy

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Across
  1. 3. two or more people communicating are having this
  2. 6. The act of conveying a message to others
  3. 8. the ability to accurately receive and interpret messages in the communication process
  4. 10. I am Sorry, for example
  5. 11. the emotions or conduct of friends; the state of being friends.
  6. 12. heartfelt
Down
  1. 1. shed tears, typically as an expression of distress, pain, or sorrow.
  2. 2. the opposite of negative
  3. 4. the ability to understand and share the feelings of another.
  4. 5. the quality of being friendly, generous, and considerate.
  5. 7. the opposite of positive
  6. 9. make the corners of the mouth turn up in an expression of amusement or pleasure