Across
- 4. working well with other people
- 6. helping customers in a polite and friendly way
- 8. using numbers and maths in everyday situations
- 10. doing more than what you are asked because you care about the outcome
- 11. Being on time and doing what you say you will
- 13. knowing how to keep yourself and others safe
- 14. talking and listening clearly to others
Down
- 1. making decisions and planning ahead
- 2. being creative and coming up with new ideas
- 3. solving problems by thinking things through
- 5. leading others or guiding a group
- 7. being flexible when things change
- 9. working well with computers and technology
- 12. staying calm and trying again when something goes wrong