Across
- 4. words and expressions used by a particular vocation or group
- 6. person with a message to convey
- 8. words used in a message
- 11. information or idea being communicated
- 12. communication through quality of spoken sound; includes tone, pitch, volume, pacing, inflection, etc.
Down
- 1. communication without words or sounds; includes body language, facial expression and gestures
- 2. medium used to transmit message
- 3. process of exchanging information
- 5. intended target of the message
- 7. factor which could hinder message understanding; also known as noise
- 9. sum of attitudes, customs and beliefs distinguishing one group of people from another
- 10. response receiver provides in reaction to the message