Employee Development Training

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Across
  1. 6. ABC's 1st store was in _____
  2. 9. must be worn above the waist and all times when on the sales floor
  3. 10. all leave should be requested on _____
  4. 11. is to be completed every January and July
  5. 13. Be the best you can __
  6. 14. when taking checks, you should always attempt to get ___ phone numbers
  7. 15. is not a form of communication when call out
Down
  1. 1. ABC has ____ tolerance for alcohol abuse and illegal drug use.
  2. 2. Annual leave increases every _____ years
  3. 3. is the number one form of shoplifting
  4. 4. You should check anyone that appears to be younger than ______
  5. 5. ____ and friendly attitudes is one of the most important parts of customer service
  6. 7. Forms of acceptable of ID are valid state issued driver's license, valid state issued ID, valid military Id and _____
  7. 8. when dealing with difficult customers always use ________
  8. 12. Ask questions and take on new ______