Across
- 2. ______is a list of assets and liabilities of an organization at a specific point in time.
- 4. One which has potential to produce extremely useful changes.
- 8. Subcontracting services and operations to other firms that can perform them more cheaply or better.
- 9. A technology that relies on computers to design or manufacture products.
- 12. A layout of facilities used when families of products can follow similar flow paths.
- 14. One of the component of an attitude which is derived from knowledge an individual has about a situation.
- 17. A control which focuses on the processes the organization uses to transform resources into products or services.
- 18. A form of interpersonal attraction that inspires support and acceptance.
- 19. An inventory system method that has necessary materials arriving as soon as they are needed so that the production process is not interrupted.
- 20. The process of learning how other firms do things in an exceptionally high-quality manner.
Down
- 1. The set of processes by which an individual becomes aware of and interprets information about the environment.
- 3. A control which monitors the outputs or results of the organization after the transformation process is complete.
- 5. An independent appraisal of an organization’s accounting, financial, and operational systems.
- 6. An economic measure of efficiency that summarizes what is produced relative to resources used to produce it.
- 7. A set of specific statistical techniques that can be used to monitor quality; includes acceptance sampling and in-process sampling.
- 10. A decision tree approach which predicts what kinds of situations call for different degrees of group participation.
- 11. A feeling of exhaustion that may develop when someone experiences too much stress for an extended period of time.
- 13. one out of four general sets of organizational stressors is_____demands.
- 15. Organization form made up of a set of unrelated businesses.
- 16. General cycle of the stress process.