English for the Trades Chapter 2 Review

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Across
  1. 3. Be sure to adjust your tone according to your intended audience
  2. 5. Business letters are for ___ communication
  3. 7. It is important to consider your ___ when communicating in the workplace
  4. 8. Never send an email when you are feeling ___
  5. 9. Always ___ your email before sending
  6. 10. The ___ of an email is either to create a written record or to inform/ request information
  7. 11. Business letters are formatted using ___ format where text begins at the left margin
  8. 12. The ___ of your email should not be excessively wordy and should be to the point.
Down
  1. 1. This is a pre-made signature that automatically inserts at the bottom of your emails
  2. 2. Make sure not to use text ___ if texting for work.
  3. 4. The "Dear ..." in a letter is called the ___
  4. 5. These have almost entirely replaced memos
  5. 6. business letters typically contain ___ paragraphs
  6. 10. You have no expectation of ___ when using workplace communication