English for the Trades: Chapter 2 Review

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Across
  1. 1. Business letters are only for ___ communication
  2. 4. Make sure not to use text ___ if texting for work
  3. 7. This is a pre-made signature that automatically inserts at the bottom of your emails
  4. 10. These have almost entirely replaced memos
  5. 11. It is important to consider your ___ when communicating in the workplace
  6. 13. The ___ of an email is either to create a written record or to inform/ request information
Down
  1. 2. Always ___ your email before sending it
  2. 3. The ___ of your email should not be excessively wordy and should be to the point.
  3. 5. Be sure to adjust your ___ according to your intended audience
  4. 6. You have no expectation of ___ when using workplace communications
  5. 7. The "Dear..." in a letter is called the ___
  6. 8. Business letters typically contain ___ paragraphs
  7. 9. Business letters are formatted using ___ format where text begins at the left margin
  8. 12. Never send an email when you are feeling ___