Across
- 4. This happens when the new means of producing an existing product can deliver additional value, like producing a product at a lower cost.
- 6. This is the "how to" manual for the business operation and system implementation.
- 8. He was born into a poor household in Jinjang, Xiamen, China.
- 10. Refers to action or actions that will satisfy a particular need or solve a particular problem.
- 13. Means offering additional serviced elements to the product like offering training in product use.
- 15. The entity that buys to operate the business using the name, product, trademark, service mark, product, and business format of the franchisor.
- 17. Franchisors should know where franchised businesses should be opened, which locations are suitable for a franchisee and which are not.
- 18. An agreement whereby an independent person is given exclusive rights to sell a specified good or service.
- 19. Refers to an entity that owns the franchise name and distinctive elements (such as patent, trademark, signs, and symbols) which grant others the right to sell its product.
- 20. Is a franchise franchisee buys from the manufacturer (franchisor) and then directly sells it to the end consumer.
Down
- 1. Is a franchise in which the manufacturer (franchisor) sells to the franchisee partially completed products.
- 2. A form of business organization in which a firm that already has a successful product or service licenses its trademark.
- 3. Clear and comprehensive specifications, standards, and operating procedures, known as system standards, that are successfully communicated to franchisees and easily understood.
- 5. Refers to the legal document involving two parties specifying the obligations, primarily of the franchisee, and the condition under which the latter will conduct the business.
- 7. This can be mean building relationships based on trust, which creates value by reducing cost in communication, monitoring, and strengthening networks against fierce competition.
- 9. The ability to create a company vision and encourage colleagues to achieve it is critical to success.
- 11. The franchisor passes on his or her business experience to the Franchisee.
- 12. This can be in the form of a physical device, which provides a new means to satisfy a need or solve problems.
- 14. The franchisee's corporate identity will be incorporation or individual company owner, but the franchised business will operate under the trademark of the franchisor.
- 16. A new way of getting a product to the end-user which the customer finds easier, more convenient, and less time-consuming.
