Across
- 2. the study of the past to explain present circumstances and predict future trends
- 5. a group of people whose opinions are studied to determine the opinions that can be expected from a larger population
- 6. the study of the market based on where customers live, including region, state, country, city, and/or area
- 7. a collection of businesses with a common line of products or services
- 8. the process of grouping a market into smaller subgroups defined by specific characteristics
- 12. a small, specialized segment of the market based on customer needs discovered in market research
- 13. customers who buy goods or services for business use
- 14. a specific group of customers whom a business wishes to reach
- 15. the number and diversity of contacts with which a business must deal
- 17. the initial collection and analysis of information used when very little is known about a subject; it forms a foundation for later research
- 18. subgroups of buyers with similar characteristics, segmented by geographics, demographics, psychographics, andbuying characteristics
- 20. information that has already been collected by someone else
- 21. the tendency to buy a particular brand of a produc
Down
- 1. the ability of industry to support new growth
- 3. the collection of information to determine the status of something, such as in developing a customer profile
- 4. the collection and analysis of information aimed at understanding the behavior of consumers in a certain market
- 8. a group of people or companies who have a demand for a product or service and are willing and able to buy it
- 9. situations where the cost of producing one unit of a good or service decreases as the volume of production increases; the decrease of production costs relative to the price of goods and services
- 10. a portion of the total sales generated by all competing companies in a given market
- 11. conditions or circumstances that make it difficult or costly for outside firms to enter a market to compete with established firm or firms
- 16. information that is collected for the first time, is current, and relates directly to the collector’s study
- 19. the study of consumers based on social and psychological characteristics, including personalities, values, opinions, beliefs, motivations, attitudes, and lifestyle elements
