Across
- 6. a truly novel, new, unique product, service or process that represents a leap from what came before
- 7. an innovation that modifies an existing product, process, or service
- 9. an innovation based on new technology or advancements in a field
- 10. user interface is what a customer sees and interacts with
- 14. free and open thinking, not necessarily step-by-step or logical
- 15. process or product that disrupts a market by making it more affordable or more accessible
- 16. a minimum viable product is a product that is considered acceptable for early testing with customers
- 17. a specific problem that customers have with existing products, processes, or services
- 18. process of opening up one's mind to new possibilities and opportunities
Down
- 1. empathy-driven process that defines customer problems and creates solutions that address those problems
- 2. generating ideas in a judgement-free environment
- 3. most logical, linear thought process that is most often associated with science
- 4. ability to develop original, unique ideas
- 5. a process that solves problems by directly involving the intended customer group in the development of a solution
- 8. a new idea, process or product; or, a change to an existing product, process, or service
- 11. point where an innovation or invention is or isn't adopted by the majority of the population
- 12. the ability to feel and understand what others are feeling
- 13. procedural, step-by-step, logical thinking