Across
- 2. Sheldon believes that some form of _____ in customer service would prove beneficial to both the vendors and customers
- 5. Golden Touch Spa has been _____ by offering staycations and day passes
- 7. Both locals and tourists make up JBar’s customer base, with the _____ industry being a bonus
- 10. Sheldon is a/an _____, as he has engaged in thoughtful analysis of the future of the JBar
Down
- 1. If Sheldon had said that the business provided him with the freedom and independence he desired, what type of entrepreneur would he be?
- 3. All businesses should develop codes of _____ detailing what is expected of their employees
- 4. Tiffanie believes in her ideas and knows the importance of accepting her staff’s ideas. This is a sign of _____
- 6. What driver of entrepreneurship helped Tiffanie see the need to adapt to the needs of her customers and offer new services?
- 8. We can see that teamwork is at play at the Golden Touch Spa, a factor which contributes to the _____ of the business
- 9. Researchers would describe Sheldon as a/an _____-based entrepreneur