EOC Study Guide

3. head pre-printed paper with a company's contact information.
4. is an alphabetic listing of all references that writer uses.
7. (.....) is called a.
8. is the word dear followed by the name the letter is written to.
11. is not used in a memo heading.
12. sections in a table in the direction of up and down.
14. a written message from one person to another especially used in business.
15. sections in a table in the direction of left and right direction.

1. a second document stapled to a memo.
2. to indent a paragraph.
5. lines in a table between columns.
6. when used as a mark of punctuation, use 2 spaces.
9. an arrangement of data that consists of words and numbers.
10. when another item is included in the envelope, this notation must be typed at the end of the letter.
13. to change the amount of blank space at the top, bottom, right and left edges of the paper.