EOC Study Guide

1. a second document stapled to a memo
6. sections in a table in the direction of left and right direction
8. the word "dear" followed by the name the letter is written to
9. when used as a mark of punctuation, use 2 times
10. is not used in a memo heading
13. lines in a table between columns
14. when another item is included in the envelope, this notation must be typed at the end of the letter

2. use this to change the amount of blank space at the top, bottom, right, and left edges of the paper
3. to indent a paragraph you hit what key
4. sections in table in the direction of up and down
5. pre-printed paper with a company's contact information
7. an arrangement of data that consists of words and numbers
11. an alphabetic listing of all references that a writer uses
12. a written message from one person to another especially used in business