Escalation

Edit Answers
123456789
Across
  1. 4. Payment made via MDA, Online Banks, Post Office, or Vending Machine not reflecting in the account
  2. 6. Digicel+ Rebates, Credits, Account Re-raising of Deactivated Account less than 3 months.
  3. 7. Customer landline not working.
  4. 9. Team that MUST be copied on all escalation
Down
  1. 1. Payment applied to an incorrect account.
  2. 2. Porting from Flow to Digicel.
  3. 3. New Installation Queries (Interested Customer).
  4. 5. Fallen or Hanging Wires reported by non-Digicel customers.
  5. 8. Transfer of Service (SID Require) and Re-raising of accounts.