Esure Crossword

3. Process you go through in order to offer optional extras to a policy holder
4. Call type where the customer calls through to continue their insurance for another year
6. Number of days a policy holder can suspend their policy for at one time
8. What company provides breakdown cover for Esure
11. Insurance company whos original target market was women
13. Type of license you have before passing your test
14. Type of car Esure provide aslong as the original car is repairable after an accident
16. Document policy holders use for travelling abroad is a ____ card
17. What we must confirm with the policy holder before cancelling a policy

1. where to go to find call scripts and answers to general queries
2. JIC is made up of personal injury benefit, care hire cover, key cover and _____ cover
3. Payment method which policy holders can pay by other than yearly card payment
5. What the policy is shown as if cancelled at renewal
7. What other insurance do Esure provide other than car insurance
9. security process we must go through at the start of every call
10. Type of discount for policy holders with 2+ cars
11. What is the cancellation fee amount in the first year
12. How many years no claims must a policy holder have to be entitled to get protected no claims discount
15. Motor ______ protection