Across
- 3. Carrier does not have CHR listed as billing
- 6. Freight is missing
- 8. Customer wants to dispute adjustments,
- 9. Customer calls to Cancel freight before pickup
- 10. Carrier billed our customer (or other party)directly
Down
- 1. Operations Delivery Issue/Need
- 2. delays or any other charges on LTL
- 4. Overage, Shortage, Damage Claim
- 5. Destination info change during transit
- 6. Accessorial needs to be added while in transit
- 7. Operations Pick up Issue