Across
- 4. Carrier billed our customer directly
- 6. Freight is missing
- 8. Overage Shortage Damage Claim
- 9. Customer wants to dispute carrier adjustment
Down
- 1. Carrier doesn't have CHR/FQ as bill to party
- 2. Customer cancels shipment
- 3. Destination info changed during transit
- 5. Operations pickup issues
- 6. Accesorial needs added in transit
- 7. Operations delivery issues