Across
- 3. overage shortage damage claim
- 4. Carrier billed our customer directly
- 5. carrier doesn't have CHR/FQ as bill to party
- 8. operations pickup issues
- 9. accessorial needs added in transit
Down
- 1. freight is missing
- 2. customer cancels shipment
- 3. operations delivery issues
- 6. customer wants to dispute carrier adjustment
- 7. destination info changed during transit