Exam 1

2. measure of dispersion reflecting the sum of the squared differences between each score and mean of the group divided by the number of total scores
5. the skills, behaviors, and capabilities that allow employees to perform specific funcions
9. on-the-job behaviors that are relevant to the organization’s goals
11. tendency to use only the low end of the scale or to give consistently lower ratings to one’s employees than other raters do
12. individual’s place in the organization defined by the tasks performed
14. consistency or stability of a measure
15. personal history information obtained through a biographical information blank (BIB) that asks respondents about their attitudes, hobbies, experiences, etc
17. piece of scholarly research usually completed last before receiving PhD
18. systematic procedure for observing behavior and describing it with the aid of numerical scales or fixed categories

1. knowledge, skills, abilities, and other characteristics that are required for successful job performance
3. working arrangements in which employees enjoy flexibility in work hours and/or location
4. data collection technique that involves selecting a sample of respondents and administering some type of questionnaire
6. systematic control, variation, or application of independent variables to different groups of participants
7. evaluative standards that can be used as yardsticks for measuring an employee’s success or failure
8. data, test results, prior performance, work samples, and any other variable used to forecast a criterion
10. abstract quality that is not observable and is difficult to measure
13. tentative statement about the relationship between two or more variables.
16. collection of positions similar enough to one another to share a common job title