Exam 2 Review International Management

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Across
  1. 2. In the United Kingdom, ______ service is not listed, and there is no personal information.
  2. 4. Résumés in _____ begin with personal information (name, address, telephone number, e-mail address, nationality, date of birth, and gender).
  3. 8. Poor service of both mail and telephone systems occurs during the _______ seasons that a number of countries experience.
  4. 12. Since education is very important in ______, include awards, courses, and training you have received.
  5. 13. In China, duties and responsibilities are described using _____ verbs.
  6. 14. Use short, simple _______.
  7. 15. In the United States, ending negative messages on a positive note is important, although the ________ do not consider this important.
  8. 16. Latin Americas do not use ______; they avoid the negative news completely, feeling it is discourteous to bring bad news.
  9. 18. _____ is one of the best ways to obtain a position in the United States.
  10. 20. Women writing to men _______ must be very careful about the tone and word choice.
  11. 22. The preferred style in the United States are the block and ________ block.
  12. 23. Be generous with ________.
  13. 26. When using e-mail internationally, you should use the same writing techniques you use for a(n) ________.
  14. 27. The ______ try to present negative news in a positive manner, a quality that has sometimes cause a U.S. counterpart to feel that the person was deceitful.
  15. 28. It is difficult to get a long-term work visa in ______; however short visits for academic study or employment are possible.
  16. 29. The _______ of the inside address may vary.
Down
  1. 1. Avoid ______ on cultural differences.
  2. 3. In The Netherlands, if you are seriously considered for a position, school grades and letters of ______ will be requested later.
  3. 5. Because _______ is used for most international written messages, making these messages as clear as possible is important.
  4. 6. The tone and writing style of __________ from foreign countries are usually more formal and traditional than that typically used by U.S. companies.
  5. 7. A _____ résumé is a complete dossier of the candidate.
  6. 9. The ______ should be written as you would write a letter.
  7. 10. In order to use international English, three cultural factors are important: an understanding of business communication in the other culture, an idea of how business communication is taught in the other culture, and a knowledge that ________errors are more difficult than language errors for people in another culture to discern.
  8. 11. The _________ or ethnocentrism that so many U.S. people display in their writing to other cultures can easily be tempered with knowledge of the person to whom they are writing.
  9. 17. A simple résumé should be ______ in Japanese.
  10. 19. _______ strategies differ when a group of Dutch businesspeople use their native language or use English.
  11. 21. use the _______ approach for bad-news messages.
  12. 24. Job applicants in _____ are advised to use reverse chronological order when listing information related to work experience and education.
  13. 25. ______ has many trade, professional, and social networking organizations that can help with finding a position.