Across
- 2. What to say after every interaction
- 4. Keep this clean
- 7. Use this word instead of "do"
- 9. Stop what you are doing
- 10. What we give to our customers and co-workers
- 13. Who comes first
- 17. Facial expression
- 18. Not talking
Down
- 1. Type of questions to ask a customer
- 3. Keep this professional
- 5. Not sitting
- 6. Type of attitude
- 8. What to do when a customer comes over to you
- 11. This is looking up and out
- 12. A word we should not use
- 14. When you should greet the customer
- 15. Type of attitude we have every day
- 16. Welcome the customer
- 19. Important to your conversation