Exclamation marks!!!

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Across
  1. 3. The negative effects or risks of using exclamation marks
  2. 7. “Toxic positivity” is the name given to the ______ to seem happy all the time
  3. 8. Using many exclamation marks can make you seem less ______
  4. 9. When something loses its effect because it is used too much
  5. 10. The positive feeling people try to show with “!!!”
  6. 11. Politeness is a style of communication that people use to ______ their real feelings
  7. 12. ______ thinking is thinking that follows reason and facts, not feelings
  8. 13. According to the study in the article, when you sound too neutral online, people may think you are ______
Down
  1. 1. The article says that people who use many exclamation marks may fear ______
  2. 2. This word means almost the same as enthusiasm
  3. 4. Someone who always follows orders without arguing
  4. 5. The emotion or excitement that exclamation marks can add to writing
  5. 6. Both scientific journals and newspapers are kinds of ______
  6. 7. Marks used in writing to make meaning clearer