Expectations at work

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Across
  1. 3. The time by which something must be completed or finished.
  2. 5. The way in which someone or something functions or operates.
  3. 7. The obligation to take responsibility for one's actions and decisions.
  4. 9. The exchange of information between people, including verbal and non-verbal communication.
  5. 11. The ability to recover quickly from difficulties and setbacks.
  6. 12. The quality of being clear, understandable, and unambiguous.
  7. 13. Confidence in the reliability and integrity of someone or something.
Down
  1. 1. The ability to adjust to new conditions or changes in one's environment.
  2. 2. Information or comments about how well or how badly someone is doing something.
  3. 4. Behaving in a manner that is appropriate and respectful in a professional setting.
  4. 6. A strong belief that something will happen or be the case in the future.
  5. 8. Working together with others to achieve a common goal.
  6. 10. The ability to act and make decisions without being told what to do.