External environment analysis

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Across
  1. 2. Threat of substitute is high when there are _______ substitute products in the market
  2. 6. Porter’s 5 forces is a tool to examine industry-level _____ environment
  3. 9. Values, beliefs and lifestyle of a society refer to _______ environment
  4. 10. ______ industry growth will increase intensity of rivalry.
Down
  1. 1. One element of demographic factor
  2. 3. Fixed costs that buyers face when they change suppliers.
  3. 4. Low concentration of buyer purchases indicate _____ bargaining power of buyer
  4. 5. The general environment refers to factors that are usually ______ the control of a company.
  5. 7. _________ factor involve the role of government in shaping a business
  6. 8. The __ of a SWOT analysis refer to the internal conditions of the firm