Extra Space Storage

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Across
  1. 2. statements used to "show off" property
  2. 5. the opportunity created with soft overbooking
  3. 6. a place to keep your items
  4. 8. first month free
  5. 10. appointments leads and reservations
  6. 11. customer leaves unit empty and without lock
  7. 12. only one unit left
Down
  1. 1. customer aged 62 or older
  2. 3. auction based company that sells ESS units
  3. 4. the company that shops staff to ensure quality sales process
  4. 7. interface program for operating Salesforce
  5. 9. shopping your competitors and knowing their pricing