Across
- 3. Standardized forms used to prevent errors in highly regulated communication, e.g. incident reports or purchase requests
- 7. A good way to distribute informal reports to internal audiences
- 8. "About", in an email or memo
- 10. An essential element of any proposal
- 11. Might be useful for people who missed an important meeting
- 13. Some readers of email don't get past this
- 15. Documents used to assure consistency in workplace processes
- 16. "encl" meaning at the bottom of a letter
- 17. Use this for your emails when you want to keep the receivers' addresses private
- 18. Where you can find the sender's name and contact information in a formal letter, often with a distinctive design
- 19. Like a newsletter, but on the web
- 20. Use these to keep your meetings on track
- 21. A purpose shared by feasibility, impact, and sales reports
Down
- 1. Short blurbs news distributed to the public through social media and organizations' websites
- 2. descruotuibs added to images in electronic media to make them accessible to people with low vision
- 4. Suitable for reaching out formally to clients, customers and potential employers
- 5. Single-spaced paragraphs with no indentation, common for letters and memos
- 6. Common salutation for formal letters
- 9. Over 300 billion of them are sent worldwide every day
- 12. Not necessary in a memo but common at the end of a formal letter
- 14. A well designed trifold print document used for promotion
- 18. page Like a home page, but used on a large website to help readers navigate through different sections