Fall Into Operations

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Across
  1. 3. If a CD is in the name of a trust and a trustee decides to close it how should the check be made payable?
  2. 5. When a customer makes a mistake and fixes it on a withdraw/deposit ticket what should we have the client do next to the correction?
  3. 8. When a customer wants to close a CD what should be documented on the CD redemption ticket?
  4. 10. Johnny smith has a check payable to ABC LawnCare what account name can this check be deposited into ?
Down
  1. 1. When printing an official bank check or money order from ACE Proper(old ace) what must be documented on the negotiable item?
  2. 2. When a customer wants to deposit a check and receive cash back what needs to be signed and scanned first?
  3. 4. When documenting an ID on anything we need five different pieces of information. What the item is, where the item is from, the identification number, issue date and?
  4. 6. First place to look up policy and procedures. Great resource!
  5. 7. Sally Owen is closing her CD that her and her husband Thomas Owen are both on. How should the official check be payable?
  6. 9. W-9 forms should always be signed and _____ by the customer.