February Fun

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Across
  1. 3. What system should I look at everyday to ensure I am not missing any customer documents?
  2. 5. What is the last name of our ADA Coordinator?
  3. 7. Where would you send an e-mail if you have a benefits question?
  4. 8. What system is used to opt a customer out for marketing?
  5. 9. What type of account does Reg E not apply?
  6. 10. What Banknotes section will you find the up to date PnP?
  7. 12. What program requires a password change every 30 days?
Down
  1. 1. A customer may call using this service if they are hearing impaired.
  2. 2. What is the birthstone for February?
  3. 4. What is the new Customer Relationship Management tool coming soon?
  4. 5. What regulation is the Truth In Savings Act?
  5. 6. What is the first name of our CRA Officer?
  6. 11. W-8BEN must be completed when you receive this
  7. 12. It is not necessary to capture the SSN when creating this type of profile.